Unique Web Layer — web and mobile app development companyUnique Web Layer — web and mobile app development company
Automation & Assistants 🤖

AI Solutions

Chatbots, assistants and automations wired into the tools your team already uses.

Overview

The useful AI work in most businesses is unglamorous: answering the same forty questions, reading a document so a person does not have to, moving a record from one system into another. We build exactly that. A website or WhatsApp assistant is grounded in your own content so it answers from your price list and your policies, cites where the answer came from, and hands over to a person the moment it is out of depth. Automations sit behind the scenes — pulling details out of an invoice, creating the CRM record, booking the slot, posting the summary into Slack. Everything runs with a monthly spending cap, an admin panel so your team can update the knowledge base without calling us, and a log of what the assistant said so you can check it.

Key Features

Website chatbot trained on your content
Answers cited back to the source document
Lead capture and handover to a human
WhatsApp and Messenger channels
Document & PDF question answering
Data extraction from invoices and forms
CRM, calendar and helpdesk integrations
Workflow automation between your tools
Usage dashboard and monthly cost caps
Admin panel to update the knowledge base

Development Process

1

Workshop: which tasks are worth automating

2

Content and data audit for the knowledge base

3

Prototype you can test on real questions

4

Integrations with CRM, calendar or helpdesk

5

Accuracy testing and guardrail tuning

6

Launch, monitoring and monthly review

Technologies Used

OpenAI / Claude / Groq APIsVector search (pgvector / Pinecone)Node.js / PythonWhatsApp Business APIn8n / ZapierMySQL / PostgreSQL

AI Solutions

Automation & Assistants 🤖

Starting Price$699
Delivery Time2-5 weeks

Perfect For

Businesses drowning in repeat enquiries
Clinics & services taking bookings by phone
E-commerce stores with support volume
Teams doing manual data entry daily
Products adding an AI feature

Key Benefits

Answers grounded in your content, with sources
Hands over to a human instead of inventing
Hard monthly cost cap, no surprise bills
Your team updates content, not us
Works on the website, WhatsApp or both

Available Worldwide

This service is delivered online to clients in every country. Pricing in USD, GBP, EUR, AED, CAD, AUD or INR, contracts and NDAs in English, and meetings scheduled in your time zone.

USAUKCanadaAustraliaUAEGermanySingaporeIndia

Frequently Asked Questions

Will the chatbot answer from our own documents?

Yes. We index your PDFs, help pages, price lists or product catalogue and the assistant answers from that content with a link to the source, instead of guessing from general knowledge.

What does it cost to run each month?

Hosting is usually a few dollars; the model usage depends on volume. We size it against your expected traffic before the build and set a hard monthly cap so a traffic spike cannot produce a surprise bill.

Can it connect to our CRM or booking system?

Yes, where that system has an API. Common integrations are creating a lead in the CRM, booking a slot on a calendar, raising a support ticket, or pushing a summary into Slack or WhatsApp.

What happens when the AI does not know the answer?

It says so and hands over — to a contact form, a WhatsApp chat or a human inbox, depending on what you prefer. An assistant that invents answers costs more trust than it saves time.

Ready to start your ai solutions project?

Send us the requirements and you get a fixed quote, a scope document and a delivery date — usually within one working day.